surgio.gg is run by one developer, and the fastest way to reach me is the Discord server.
Join the surgio.gg Discord. That's where I read bug reports, balance feedback and ideas, and it's the fastest way to get an answer.
| You want to | Do this |
|---|---|
| Report a bug | Post it in the bug reports forum in Discord. Say what you were doing, what you expected, and what happened instead. A screenshot or short clip helps a lot. |
| Give balance feedback | Post in the feedback channel. Name the class and say what fight felt wrong, because "X is broken" on its own is hard to act on. |
| Get help with your account | Message a moderator in Discord. Never share your password with anyone, including staff. |
| Appeal a ban | Message a moderator in Discord and say when it happened. Bans come from the anti-cheat's strike system, so there's a record to check. |
| Delete or get a copy of your data | See the privacy policy, then message me in Discord. |